Return and Refund Policy

Refund and Returns Policy: At Agape 316 soaps, we are committed to providing our customers with quality soap made with beneficial ingredients. We take great care in formulating products with great care and so that our customers can be more than satisfied with their purchases. 

Return: We do not accept returns on any of our products. Once you have purchased our soap, we cannot accept it for a refund or exchange. This policy is in place to provide the safety and quality of our products. 

Refunds: We will try our best to avoid sending the wrong products, however if there is a mistake in your order once you receive it, please notify us within 48 hours. Once we are notified of your request, we will send you the products that you order.

Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 48 hours of receiving your order. We will require photographic evidence of the damage or defect before we can process a replacement. We reserve the right to refuse any replacement requests if we believe that the damage or defect was caused by improper handling or storage after delivery.

Cancellation: You may cancel your order at any time before it has been shipped. Once your order has been shipped, we cannot cancel or modify it.

Shipping Charges. We are unable to refund shipping charges under any circumstances.

Disclaimer: We reserve the right to modify or change our return and refund policy at any time without prior notice. Any changes to our policy will be reflected on this page.